Why Sportshop.com?
  • Largest online sports shop
  • Exclusive offers, deals and discounts
  • Worldwide shipping
  • Safe payments
  • Over 15 years of experience
  • Always professional advice
  • Fast Delivery
  • Large Assortment

Frequently Asked Questions



Q: I can't login on the website
A: If you're having trouble with the login on our website you can try to remove your cookies. A description for each browser is given below:

Q: I recently placed an order at your webshop and paid for it, however I didn't receive my product(s) yet
A: It's possible that we have to order one or more product from our supplier. We'll do everything we can to notify you about this. Also it's possible to send us a mail at info@sportshop.com to request the status of your order


Q: Something went wrong with my payment. What should I do?
A: Sometimes it's possible that something went wrong with your payment, when this occurs you can transfer the money manual. You can transfer the money to the bank account number: NL 75 RABO 0156535947 made payable to Sportshop.com. Do not forget to mention your ordernumber when you transer the money (for example: 1200000135).

Q: I want to order a product a your site but I can't find my size.
A: Feel free to use our contact form so we can check the product's availability or find an alternative.

Q: The product I ordered doesn't fit or is damaged, how can I return it?
A: See the page Return Merchandise Authorization

Q: How do I know my shoe size?
A: At the product page of the shoe you are looking for you can find a size chart for the specific brand.